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Subscription History is null

PostPosted: Sat Oct 24, 2015 12:22 pm
by tony95
Hi there,

I am getting the following error when trying to log in:-

"Subscription History is Null"

Any ideas?

Kind regards
Tony95

"Error, subscription history is null"

PostPosted: Sat Oct 24, 2015 12:23 pm
by Cym27
I'm getting this error when trying to log Cymatic in to Betfair. I suspect it may be Betfair's fault, but thought I'd check.

Cymatic message is: "Wait: Error getting application subscription history: The operation has timed out."

Thanks,

Steve.

Re: "Error, subscription history is null"

PostPosted: Sat Oct 24, 2015 12:29 pm
by Cym27
Sorry - I should learn to check Twitter first - it's Betfair.

https://twitter.com/betfairCS

Steve.

Re: Subscription History

PostPosted: Mon Oct 26, 2015 4:37 pm
by Gavin
Hi Tony95,

That message would occur if Betfair is not responding. I recall that it was down for several hours a couple of days or so ago. See twitter.com/BetfairCS when you think it might be down, there is usually some activity there acknowledging when it is down.

Kind regards,

Gavin

Re: Subscription History

PostPosted: Tue Oct 27, 2015 4:42 pm
by tony95
Hi Gavin,

Thanks for that

Kind regards
Tony95

Re: "Error, subscription history is null"

PostPosted: Sat Oct 31, 2015 10:46 am
by Nardinello1953
also this morning cymatic don't work "error, Subscription history is null" help!!!!

Re: "Error, subscription history is null"

PostPosted: Sat Oct 31, 2015 9:19 pm
by Gavin
Hi Nardinello1953,

Maybe Betfair was down temporarily when you experienced that error. Is it working normally for you again now? If not then please post full details of the error and the situation in which it occured. Thanks.

Kind regards,

Gavin

Re: "Error, subscription history is null"

PostPosted: Mon Nov 02, 2015 4:03 pm
by zogark
same error in here Image

:?

Re: "Error, subscription history is null"

PostPosted: Mon Nov 02, 2015 4:04 pm
by rikimarofair
Hi Gavin.
I'm having the same problem, but i can access the betfair account!

Regards
Rui

Re: "Error, subscription history is null"

PostPosted: Mon Nov 02, 2015 5:51 pm
by Gavin
Hi Zogark and Rui,

Have you tried the minimal login option, instead of the standard login option?

Kind regards,

Gavin