Cymatic Trader Community

[Gavin]

Hi busby,

Please post the full details of the error, including the full text of any error messages similar to the messages above please.

Have you tried the solutions mentioned in this discussion?

Kind regards,

Gavin

[busby]

PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : file:///C:/Users/Dennis/Downloads/CyTraderBF.application
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://www.cymatic.co.uk/AdvancedCymati ... e.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : CyTraderBF.application, Version=1.0.0.227, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86
Application Identity : CyTraderBF.exe, Version=1.0.0.227, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Dennis\Downloads\CyTraderBF.application resulted in exception. Following failure messages were detected:
+ Exception occurred during store operation.
+ Value does not fall within the expected range.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [05/01/2017 08:47:35] : Activation of C:\Users\Dennis\Downloads\CyTraderBF.application has started.
* [05/01/2017 08:47:35] : Processing of deployment manifest has successfully completed.
* [05/01/2017 08:47:35] : Installation of the application has started.
* [05/01/2017 08:47:35] : Processing of application manifest has successfully completed.
* [05/01/2017 08:47:36] : Found compatible runtime version 4.0.30319.
* [05/01/2017 08:47:36] : Request of trust and detection of platform is complete.
* [05/01/2017 08:47:36] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [05/01/2017 08:47:36] System.Deployment.Application.DeploymentException (ComponentStore)
- Exception occurred during store operation.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ComponentStore.SubmitStoreTransaction(StoreTransactionContext storeTxn, SubscriptionState subState)
at System.Deployment.Application.ComponentStore.SubmitStoreTransactionCheckQuota(StoreTransactionContext storeTxn, SubscriptionState subState)
at System.Deployment.Application.ComponentStore.CommitApplication(SubscriptionState subState, CommitApplicationParams commitParams)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.ArgumentException
- Value does not fall within the expected range.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IStore.Transact(IntPtr cOperation, StoreTransactionOperation[] rgOperations, UInt32[] rgDispositions, Int32[] rgResults)
at System.Deployment.Internal.Isolation.Store.Transact(StoreTransactionOperation[] operations, UInt32[] rgDispositions, Int32[] rgResults)
at System.Deployment.Application.ComponentStore.SubmitStoreTransaction(StoreTransactionContext storeTxn, SubscriptionState subState)

COMPONENT STORE TRANSACTION DETAILS
* Transaction at [05/01/2017 08:47:36]
+ System.Deployment.Internal.Isolation.StoreOperationStageComponent
- Status: Installed
- HRESULT: 0x0
- Manifest: AQYTYG2R.5WC.application
+ System.Deployment.Internal.Isolation.StoreOperationSetDeploymentMetadata
- Status: Set
- HRESULT: 0x0
+ System.Deployment.Internal.Isolation.StoreOperationSetDeploymentMetadata
- Status: Set
- HRESULT: 0x0
+ System.Deployment.Internal.Isolation.StoreTransactionOperationType (27)
- HRESULT: 0x80070057

gavin

error message as requested

regards

busby

[Gavin]

Hi busby,

Thanks for those details.

The first solution is simply to delete the all contents of a particular directory, as mentioned earlier in this topic/discussion. Jump to the message that explains it by clicking the following link:
http://www.cymatic.co.uk/forum/topic143.html#p591

If that doesn't work, then I wonder if you are using Norton anti-virus by any chance? Another user reported the exact same error as you, which I suspect may have been caused by Norton Anti-Virus corrupting his Windows user profile on his PC. He had to setup a new user in Windows because his existing windows user profile seemed to have become corrupted. Please see that discussion here:
http://www.cymatic.co.uk/forum/topic143.html#p591

Try the first suggestion mentioned above first (i.e. deleting files to clear the ClickOnce cache directories). Adding a new Windows user is a last resort solution.

Kind regards,

Gavin

[guilhermecv]

Olá, após baixar em meu computador, tento abrir e aparece a mensagem que não é possível iniciar o aplicativo, instruindo para entrar em contato com o fornecedor do aplicativo. O que faço?

[Gavin]

Olá, após baixar em meu computador, tento abrir e aparece a mensagem que não é possível iniciar o aplicativo, instruindo para entrar em contato com o fornecedor do aplicativo. O que faço?

Boa noite guilhermecv,

A primeira solução é simplesmente apagar todo o conteúdo de um diretório específico, como mencionado no início deste tópico/discussão. Saltar para a mensagem que explica-lo clicando no seguinte link:
http://www.cymatic.co.uk/forum/topic143.html#p591

Se isso não funcionar, então eu me pergunto se você estiver usando o Norton antivírus por acaso? Outro usuário relatou o mesmo erro exato como você, que eu suspeito que pode ter sido causado pelo Norton antivírus corrompendo seu perfil de usuário de Windows em seu PC. Ele tinha que configurar um novo usuário no Windows, porque seu perfil de usuário do windows existente parecia ter sido corrompido. Por favor, veja essa discussão aqui:
http://www.cymatic.co.uk/forum/topic143.html#p591
tente a primeira sugestão mencionada acima o primeiro (ou seja, excluindo arquivos para limpar os diretórios de cache do ClickOnce). Adicionar um novo usuário do Windows é uma solução de último recurso.

Cumprimentos,

Gavin

[martin907]

Hi
I have installed the software on my home computer without a problem but I'm having a problem installing the software on my works computer. I have followed your instructions for uninstalling and re-installing, including the check of the registry (nothing there after the uninstall), and the deletion of the subfolders but all to no avail. I am running Windows 10 with .Net framework 4.6.1. The error file shows the details below.

Many thanks
Martin McCarthy

PLATFORM VERSION INFO
Windows : 10.0.10586.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1078.0 built by: NETFXREL3STAGE
clr.dll : 4.6.1086.0 built by: NETFXREL4STAGE
dfdll.dll : 4.6.1038.0 built by: NETFXREL2
dfshim.dll : 10.0.10586.0 (th2_release.151029-1700)

SOURCES
Deployment url : file:///C:/Users/mmccart2/Desktop/Advanced%20Cymatic%20Trader%20for%20Betfair.appref-ms%7C
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\mmccart2\Desktop\Advanced Cymatic Trader for Betfair.appref-ms| resulted in exception. Following failure messages were detected:
+ Activation failed.
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [20/03/2017 10:25:44] : Activation of C:\Users\mmccart2\Desktop\Advanced Cymatic Trader for Betfair.appref-ms| has started.
* [20/03/2017 10:25:44] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
Following errors were detected during this operation.
* [20/03/2017 10:25:44] System.Deployment.Application.DeploymentException (Activation)
- Activation failed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.IO.FileNotFoundException
- The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

[Gavin]

Hi Martin,

Thanks for contacting me.

I found another forum section in which a user reported the exact same message. It was probably being caused by an anti-virus software interfering, but it was finally fixed once he deleted the following directory, replacing USERNAME with your actual username on your PC (So this is the path to delete if you are using Windows 10):

C:\Users\USERNAME\AppData\Local\Apps\2.0

So replacing USERNAME with your actual username on your PC, which appears to be mmccart2 judging from the details in the error message, so delete the contents of:
C:\Users\mmccart2\AppData\Local\Apps\2.0

Here is the forum topic that I was referring to, with the exact same message:
http://www.cymatic.co.uk/forum/topic758.html
It also contains a bit of information about the Cymatic program file, in case that proves helpful in telling your anti-virus software to not block the software.

Are you using a different anti-virus software or security software on the works computer, different to the home computer?

Kind regards,

Gavin

[martin907]

Hi Gavin,

Tried that but it still comes up with the same error and the deleted files/folders are reinstalled by the Cymatic install.

My work computer runs Kaspersky Endpoint Security 10 but I do not get any notifications from that of any problem when I try to install Cymatic.

Regards
Martin

[Gavin]

Hi martin907,

Sometimes this type of error might occur if there is a corrupt user profile on the computer. So, please consider testing this by setting up a new Windows user on the computer and then login as that user and try installing Cymatic for that Windows user. If that works, then it will indicate that your original user profile has got some errors in it. So going forward, to use Cymatic, you would choose to first login to Windows as the new Windows user whenever you want to use Cymatic. Or you might then look for ways to fix or rebuild the original user profile to fix any errors in it so that you can install Cymatic in the old Windows user profile, or simply migrate your use of Windows entirely to the new user profile and move any documents etc. over from the old profile to the new one and then stop using the old Windows login.

Kind regards,

Gavin

[Walters]

cannot get betfair via cymatic trader..... has my subs run out?
What do I do next.
Many thanks
Stuart.