Cymatic Trader Community

[tony95]

Hi there,

I am getting the following error when trying to log in:-

"Subscription History is Null"

Any ideas?

Kind regards
Tony95

[Cym27]

I'm getting this error when trying to log Cymatic in to Betfair. I suspect it may be Betfair's fault, but thought I'd check.

Cymatic message is: "Wait: Error getting application subscription history: The operation has timed out."

Thanks,

Steve.

[Cym27]

Sorry - I should learn to check Twitter first - it's Betfair.

https://twitter.com/betfairCS

Steve.

[Gavin]

Hi Tony95,

That message would occur if Betfair is not responding. I recall that it was down for several hours a couple of days or so ago. See twitter.com/BetfairCS when you think it might be down, there is usually some activity there acknowledging when it is down.

Kind regards,

Gavin

[tony95]

Hi Gavin,

Thanks for that

Kind regards
Tony95

[Nardinello1953]

also this morning cymatic don't work "error, Subscription history is null" help!!!!

[Gavin]

Hi Nardinello1953,

Maybe Betfair was down temporarily when you experienced that error. Is it working normally for you again now? If not then please post full details of the error and the situation in which it occured. Thanks.

Kind regards,

Gavin

[zogark]

same error in here

[rikimarofair]

Hi Gavin.
I'm having the same problem, but i can access the betfair account!

Regards
Rui

[Gavin]

Hi Zogark and Rui,

Have you tried the minimal login option, instead of the standard login option?

Kind regards,

Gavin