Blank screen - no markets appear after login

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Re: Blank screen - no markets appear after login

Postby vanusekal » Wed Dec 19, 2018 1:55 am

Hi, I want to log in with the Opera browser, I have Windows 10, I have already set it as default (opera), but Ciymatic trder is still using Micrtosoft Edge, how do I log in with opera or for Cymatic trader to use browser opera?
Thanks
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Re: Blank screen - no markets appear after login

Postby Gavin » Wed Dec 19, 2018 7:33 pm

Hi vanusekal,

At the first window that appears when you open Cymatic, please choose the 'Minimal' Login option, because this enables you to login without using a web browser.

Cymatic only requires Internet Explorer if you choose the Standard Login. So just use the Minimal Login instead please.

Sorry, it is not possible to tell Cymatic to use the Opera browser.

Kind regards,

Gavin
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Re: Blank screen - no markets appear after login

Postby ibettison » Tue Jan 28, 2025 11:30 am

Hello,

just wanted to let you know that upon registration I have not received an activation code or any registration email for that matter.
Please can this be looked at thanks,

Ian.
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Re: Blank screen - no markets appear after login

Postby Gavin » Sat Feb 01, 2025 11:25 pm

ibettison wrote:Hello,

just wanted to let you know that upon registration I have not received an activation code or any registration email for that matter.
Please can this be looked at thanks,

Ian.

Hi Ian,

Thanks for your message and I'm sorry about that problem. This may have been related to a problem on the Cymatic licensing server which has now been resolved. I requested a copy of your activation code to be sent to your email address and you should have it now in your email inbox.

Kind regards,

Gavin
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