Cymatic Trader Community

[hussar2]

Hi Gavin - I have a set-up with lay only ,a liability stake , and set for 4 ticks, problem i am having is when i place my first bet the counter bet does not trigger i have to watch all the time and click again at a lower price for it trigger, lossing trust in the bot any solution ? hussar2

[Gavin]

Hi Hussar2,

Are you referring to using the stoploss feature, the tick offset?

Kind regards,

Gavin

[hussar2]

Hi Gavin Offset ticked - 4 ticks - Green ticked NO Stop Loss involved - hussar2

[hussar2]

Hi Gavin Been over 4 days would appreciate a reply even if it can not be fixed at least i would no ? hussar2

[Gavin]

Hi hussar2,

I doubt that there is a bug in that part of the software, because it has been used by thousands of users of the last a decade. I think there must be a logical explanation. Are there any error messages, such as 'Invalid Persistence Type'?

If so, that error message might occur if for example you have set the bet persistence type to 'Take SP', it's the setting labelled as 'At In-Play'. For example, if you initiate bets with the At In-Play setting of 'Take-SP', then the opposing bet will try to be sent with the same type. So if the initiating bet is sent before the race/game starts, it will be a valid type of bet to send, but if it gets matched after the event starts play, then the opposing bet (which inherits the same persistence type as the initiating bet) could fail with the error message 'Invalid Persistence Type'. The answer is to choose 'Cancel' in the setting labelled as 'At In-Play' before you send the initiating bet.

When I say Bet Persistence Type, I'm referring to what happens to unmatched bets when they still exists in the moment when the race/game starts. It's the setting labelled as At In-Play.

This is just one possible explanation for the situation that you are describing. Please check the Error Log tab, to see if any such error messages appear.

Kind regards,

Gavin

[hussar2]

Hi Gavin I do not get any messages - if you switch a light switch and the light does not come on you have a problem this is just the same i place the 1st bet , bet is taken but the corrosponding bet is is not triggered it is that simple the question is why no trigger bet highlighted ? hussar2

[Gavin]

Hi hussar2,

Does it happen every time, or just intermittently?

I understand that you do not see any error messages pop up. Could you please confirm that there are no messages in the Status Log tab.

Please also confirm what bet persistence setting you are using as per my previous message. Thanks.

Kind regards,

Gavin

[hussar2]

2025-11-14 12:29:58.005 No VOIDED bets were available to download for the criteria specified at 12:29:58
2025-11-14 12:29:57.860 Downloaded SETTLED bet history, 100% done, records downloaded = 16
2025-11-14 12:29:57.796 No LAPSED bets were available to download for the criteria specified at 12:29:57
2025-11-14 12:24:58.088 No VOIDED bets were available to download for the criteria specified at 12:24:58
2025-11-14 12:24:58.029 Downloaded SETTLED bet history, 100% done, records downloaded = 4
2025-11-14 12:24:57.922 No LAPSED bets were available to download for the criteria specified at 12:24:57
2025-11-14 12:23:36.976 Downloaded SETTLED bet history, 100% done, records downloaded = 91
2025-11-14 12:17:58.397 No VOIDED bets were available to download for the criteria specified at 12:17:58
2025-11-14 12:17:58.184 Downloaded SETTLED bet history, 100% done, records downloaded = 16
2025-11-14 12:17:58.086 No LAPSED bets were available to download for the criteria specified at 12:17:58
2025-11-14 12:15:58.316 Downloaded SETTLED bet history, 100% done, records downloaded = 2
2025-11-14 12:15:58.155 No LAPSED bets were available to download for the criteria specified at 12:15:58
2025-11-14 12:15:58.091 No VOIDED bets were available to download for the criteria specified at 12:15:58
2025-11-14 12:02:18.704 Streaming API - connection Id = 108-141125120220-449469, connection status = SUBSCRIBED
2025-11-14 12:02:18.704 Streaming API - connection Id = 108-141125120220-449469, connection status = AUTHENTICATED
2025-11-14 12:02:18.704 Streaming API - connection Id = 108-141125120220-449469, connection status = CONNECTED
2025-11-14 12:02:15.912 [Username removed by moderator] logged in.
bet persistance - looking through all the tabs PERSIST is all i see + it happen every 4 to 5 bets placed - even laying 3 in same race 1 will not set trigger price it is not good but i am watching and re-setting myself hussar2

[Gavin]

Hi hussar2,

It sounds like the problem is that you must change PERSIST to CANCEL, in the 'At In-Play' setting.

There are minimum bet sizes for bets that PERSIST (i.e. take the SP). So it is possible that the offset bets are being triggered, but then when the race starts they are being deleted by Betfair because they do not exceed the minimum liability for bets to participate in the SP.

So either change the setting as mentioned above, or use bet sizes that will exceed the minimum liability for the Betfair SP. I seem to recall that it is a minimum liability of £10 for lay bets to take the Betfair SP and not be deleted.

I may have misunderstood your messages. If so, please let me know.

Kind regards,

Gavin

[hussar2]

Hi Gavin The settings are set the same all day £50.00 lay liability for 2 ticks all selections are taken and the corrosponding price light in blue but 1 fails nearly every race to highlight in blue i do nothing different all day so do not understand why it happens does not matter what the prices are its still the same. hussar2