Cymatic Trader Community

[wbabc]

Subject: Assistance Needed to Access My Cymatic Account
Dear Cymatic Support Team,
I hope this message finds you well. I am reaching out regarding an issue I’m experiencing with logging into my Cymatic account. Unfortunately, I’ve had difficulty accessing my account due to the following reasons:
1. I do not recall using API login previously, and I am uncertain about the steps required for this.
2. I do not have a password or two-step authentication set up, which has further complicated the login process.
3. I’ve tried using my username,wbabc, but have been unsuccessful.
I would greatly appreciate your assistance in verifying my account and providing guidance on how to resolve these issues. Please let me know if you require any additional information to help with the process.
Thank you for your support, and I look forward to hearing from you soon.
Best regards, Bill Bald

[Gavin]

Hi Bill,

You should simply login to the software using your Betfair username and password. Do you have a Betfair account and have you tried that yet?

Kind regards,

Gavin

[jimsmart]

I re-joined the service yesterday. completed sigh up OK. Log into Betfair, advised I needed to pay subs. followed link to Pay Pal, paid for one month. Got receipt from Pay Pal, went back to site but it is still asking for subs ???

[Gavin]

I re-joined the service yesterday. completed sigh up OK. Log into Betfair, advised I needed to pay subs. followed link to Pay Pal, paid for one month. Got receipt from Pay Pal, went back to site but it is still asking for subs ???

Thanks for contacting me. I have replied by email.

Kind regards,

Gavin