Cymatic Trader Community

by **madsoncordeiro** » Mon Oct 25, 2021 6:53 pm

I'm trying to log into Cymatic to subscribe to the software monthly, but I can't because the following message appears on my computer screen:

"If you wish to purchase or renew a subscription, then you must open the Cymatic software and login as normal, then follow the instructions there.

If there is a problem with this web page, then please contact Cymatic support. Thank you."

How can I solve this problem?

Thanks.

by **Gavin** » Mon Oct 25, 2021 11:16 pm

I can't find a Cymatic software account belonging to the email address that you used to login to the Cymatic forum (but don't worry, they don't have to be the same).

Please send an email to support at cymatic, to tell me the email address that you used when you registered for Cymatic software, so that I can find your Cymatic software account and help you.

Kind regards,

Gavin

by **madsoncordeiro** » Tue Oct 26, 2021 5:22 pm

Hi Gavin.

What is the support email? I didn't find it on the website.

Thanks.

by **madsoncordeiro** » Thu Oct 28, 2021 5:19 pm

Problem solved.

by **Gavin** » Fri Oct 29, 2021 10:50 pm

OK great, thanks for informing me.

Happy trading,

Gavin

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