madmonk1980 wrote:I am having trouble installing the program. Everything has been removed from my laptop but I cant seem to reinstall which is annoying as I have just paid a monthly subscription. Any help much appreciated.
I have also replied to your email.
Have you tried the solution in this forum topic? Please see here:
http://www.cymatic.co.uk/forum/topic143.html#p591It involves typing a command into the windows command prompt to clear the cache, with further instructions to follow if that doesn’t work immediately.
If this doesn’t resolve it please give me a description on exactly what happens when you try to install it, thanks.
Kind regards,
Gavin