Cymatic Trader Community

[marvel]

Hello.

I paied by credit card without registering in PayPal. How can I change card?

[Gavin]

Hi Marvel,

Thank you for your message.

To unlock the account, it is necessary to cancel the suspended payment profile. I have done it for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Kind regards,

Gavin

[dkrafitton]

Gavin, I have the same problem. Can you do the same for me so that I can update my subscription

Thanks

[Gavin]

Hi dkrafitton,

Thank you for your message. I have now cancelled the suspended payment profile as request.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Thanks for your continued use of Cymatic.

Kind regards,

Gavin

[Betbird]

Hi Gavin, my subscription expired with my creditcard on paypal, now i dont know how to restart with new card or where to pay. Can you help me like you help others to restart it?

Software say access is blocked, but how do i get allowed to pay?

[Gavin]

Hi Betbird,

Thank you for your message.

To unlock the account, it is necessary to cancel the suspended payment profile in PayPal. I have done it for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

If in the future you ever need to unblock it in PayPal again, then you can either visit PayPal and cancel the recurring payment for Cymatic, or just ask me to do it again.

Thanks and kind regards,

Gavin

[zingo]

Hello!
My card had expired, but have now fixed that, so can you help me get Cymatic going again.

Many Thanks

[Gavin]

Hi Zingo,

Thank you for your message.

To unlock the account, it is necessary to cancel the suspended payment profile in PayPal. I have done it for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Thanks and kind regards,

Gavin

[zingo]

Thanks Gavin!

[alexewr]

Hi Gavin,

Same issue. Please help. Thanks!

alexewr