Cymatic Trader Community

[Gavin]

my email is...
I'm still waiting to be able to renew my subscription

Hi mahdiaribI,

Thanks for sending me your email address (which I have removed from your message, to protect your privacy).

It was necessary to cancel the suspended payment profile in PayPal. I have done it for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Kind regards,

Gavin

[ouija]

Hey Gavin..

Can u cancel my payment profile in PayPal please? Need the option to make payment.

Thanks

[ian193s]

Hi Gavin

I have updated my card details with Paypal ,please re-activate my account .

Cheers
Ian

[Gavin]

Hey Gavin..

Can u cancel my payment profile in PayPal please? Need the option to make payment.

Thanks

Thank you for your message.

I have now cancelled the suspended payment profile in PayPal as requested, to enable you to make payment.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Kind regards,

Gavin

[Gavin]

Hi Gavin

I have updated my card details with Paypal ,please re-activate my account .

Cheers
Ian

Hi Ian,

Just a quick reply to say that as per the email messages, I believe it has all been sorted.

Kind regards,

Gavin

[ouija]

Hey Gavin..

Can u cancel my payment profile in PayPal please? Need the option to make payment.

Thanks

Thank you for your message.

I have now cancelled the suspended payment profile in PayPal as requested, to enable you to make payment.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Kind regards,

Gavin

You are the best, Well... in u are in top 20 !

*Edit .. top 40...

[Gavin]

Cheers, thanks ouija,

[jahill0265]

Please could my membership be reset? I have an expired card, but also would like to change to annual membership.

[Gavin]

Please could my membership be reset? I have an expired card, but also would like to change to annual membership.

Hi jahill0265,

Thank you for your message.

I have reset/ cancelled the subscription for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making payments again and you will be able to choose the annual payment option.

Kind regards,

Gavin

[ianwicks]

Hi Gavin

You have taken payment for this month via paypal but i can't log in ?? Could you please help

Thanks

Ian