General Help / Support
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- Application will not start
1, 2, 3, 4by martinboyce » Thu Jul 16, 2015 3:51 pm - 32 Replies
- 54286 Views
- Last post by Gavin
Mon Jun 15, 2026 7:28 am
- Application will not start
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- Blank screen - no markets appear after login
1 ... 4, 5, 6by persepolis » Mon Sep 21, 2015 10:35 am - 53 Replies
- 63776 Views
- Last post by Gavin
Sat Feb 01, 2025 11:25 pm
- Blank screen - no markets appear after login
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- Log In Problem - goes to website - RESOLVED
by MitchM » Wed Jul 29, 2020 3:05 am - 5 Replies
- 12516 Views
- Last post by rikbar8eight8
Mon Sep 26, 2022 3:29 pm
- Log In Problem - goes to website - RESOLVED
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- System Requirements
by Gavin » Tue Nov 24, 2015 1:36 pm - 5 Replies
- 15697 Views
- Last post by Blotman
Wed Feb 23, 2022 1:29 pm
- System Requirements
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- Stoploss and Tick offset clarification
1, 2by Lavenham » Tue Feb 03, 2015 12:28 pm - 11 Replies
- 31697 Views
- Last post by EmmaIsabella
Tue Sep 14, 2021 6:17 am
- Stoploss and Tick offset clarification
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- 2 Step authentication, no prices showing - RESOLVED
1, 2by Oddball » Fri Nov 10, 2017 7:43 am - 15 Replies
- 29695 Views
- Last post by Cymatic Support
Sat Jun 13, 2020 11:31 pm
- 2 Step authentication, no prices showing - RESOLVED
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- Streaming API
1, 2by hedgeupgreen » Fri Oct 27, 2017 7:19 pm - 17 Replies
- 29683 Views
- Last post by Gavin
Thu Apr 05, 2018 11:08 pm
- Streaming API
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- Installation - anti virus issue
by johnmcd22 » Thu Jul 17, 2014 12:16 pm - 5 Replies
- 18687 Views
- Last post by Gavin
Wed Dec 27, 2017 3:58 pm
- Installation - anti virus issue
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- Subscription History is null
1, 2by tony95 » Sat Oct 24, 2015 12:22 pm - 12 Replies
- 29640 Views
- Last post by Gavin
Thu Dec 15, 2016 12:17 am
- Subscription History is null
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- Betfair API Service Status
by Gavin » Tue May 24, 2016 9:28 pm - 0 Replies
- 15155 Views
- Last post by Gavin
Tue May 24, 2016 9:28 pm
- Betfair API Service Status
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- Dutching
by billyoliver » Fri Oct 16, 2015 3:07 pm - 1 Replies
- 16148 Views
- Last post by Gavin
Sat Oct 17, 2015 9:09 pm
- Dutching
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- Green option for Stoploss - ADDED
by allgree » Tue Mar 04, 2014 6:14 pm - 7 Replies
- 18719 Views
- Last post by Gavin
Sat Oct 03, 2015 10:22 pm
- Green option for Stoploss - ADDED
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- String was not recognized as a valid DateTime
1, 2by spes123 » Thu Jul 30, 2015 10:38 am - 15 Replies
- 31703 Views
- Last post by Gavin
Wed Sep 16, 2015 9:20 pm
- String was not recognized as a valid DateTime
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- Slow to refresh / Roundtrip time is slow
1, 2, 3by dart666bet » Wed Dec 18, 2013 6:39 pm - 21 Replies
- 43347 Views
- Last post by Gavin
Thu Jun 25, 2015 9:16 am
- Slow to refresh / Roundtrip time is slow
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- Can't install - no endpoint listening
by Jimmythebhoy » Mon Jun 08, 2015 8:06 pm - 1 Replies
- 15871 Views
- Last post by Gavin
Thu Jun 11, 2015 4:47 pm
- Can't install - no endpoint listening
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- Soccer-Fixtures - RESOLVED
by katstar » Thu Oct 02, 2014 7:51 am - 7 Replies
- 17710 Views
- Last post by Gavin
Tue Nov 04, 2014 12:37 pm
- Soccer-Fixtures - RESOLVED
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- Not able to login
by waspranger » Mon Sep 21, 2026 8:33 pm - 1 Replies
- 810 Views
- Last post by Gavin
Wed Sep 23, 2026 7:09 pm
- Not able to login
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- status failure
by wbabc » Fri Jul 03, 2026 11:35 am - 2 Replies
- 14117 Views
- Last post by wbabc
Mon Jul 06, 2026 3:54 am
- status failure
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- other version
by whitesnake » Mon Mar 16, 2026 5:41 am - 2 Replies
- 2833 Views
- Last post by Gavin
Fri Apr 10, 2026 12:12 pm
- other version
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- how to download the sample spreadsheets
by amlowe » Sun Feb 15, 2026 4:13 pm - 7 Replies
- 4340 Views
- Last post by Gavin
Fri Apr 10, 2026 12:10 pm
- how to download the sample spreadsheets
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- Missing race when using auto pilot
by artificer » Fri Dec 19, 2025 1:53 pm - 4 Replies
- 4821 Views
- Last post by Gavin
Thu Jan 22, 2026 9:23 am
- Missing race when using auto pilot
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- Opposing bet does not trigger
1, 2by hussar2 » Wed Oct 29, 2025 3:26 pm - 12 Replies
- 9092 Views
- Last post by Gavin
Thu Nov 27, 2025 5:47 pm
- Opposing bet does not trigger
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- User block
by ouija » Fri Oct 17, 2025 9:26 am - 1 Replies
- 3582 Views
- Last post by Gavin
Sat Oct 18, 2025 8:28 pm
- User block
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