Demo mode - some bets vanish after changing market

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Demo mode - some bets vanish after changing market

Postby Andreos » Mon Dec 29, 2014 6:09 pm

Hi Gavin,

I don´t know if this only happens in demo mode or also in real play, but when you place several bets in the correct score grid and then change the view to other market, let´s say Under/Over 2.5, and when you return to the correct score grid the bets placed before are no longer there.

Regards!
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Re: Correct Score grid

Postby whitesnake » Mon Dec 29, 2014 7:07 pm

I have seen this too, but in real mode it doesn't happen, bets are persistent.
I am guessing that training mode removes them after some time.
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Re: Correct Score grid

Postby Gavin » Mon Dec 29, 2014 10:46 pm

Hi guys,

Yes there is a known bug in training mode which causes the bets to sometimes dissappear when you switch market, then switch back to the same market again. I have been looking into it but was interrupted by the Christmas break.

In the meantime, it can be worked around by opening other markets in a new grid, rather than switching markets always in the main window's grid. Right click the market name in Natvigator and choose "New Grid".

This does not affect real mode.

Kind regards,

Gavin
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Demo mode

Postby whitesnake » Sun Feb 15, 2015 8:27 pm

Hi Gavin,

i just tested demo mode and there are some bets which disappeared after about 10 minutes.
I am using version 3.18.2.0

Is this by design or a bug?

Thank you.
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Re: Demo mode

Postby Gavin » Mon Feb 16, 2015 11:58 pm

Hi Whitesnake,

There is a known issue and I've moved your post to this section in the forum which already covers the issue. In demo mode only, sometimes bets are discarded in the previous market when you move to viewing a different market and then switch back to the previous market. The current workaround for this is to open new markets in a separate grid window (right click the market name in the Navigator and choose 'New Grid Window'), thus also keeping the old market still open in a grid or ladder - this should stop the bets in the old market from being discarded.

Kind regards,

Gavin
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Re: Demo mode - some bets vanish after changing market

Postby whitesnake » Tue Feb 17, 2015 7:43 pm

ok, thanks a lot for the answer.
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Stakes disappear in Training mode

Postby kreator777 » Tue May 05, 2015 9:19 am

Hello,

First of all thanks to Gavin and developers of Cymatic Trader. This is a quite good piece of software and I like training mode a lot.

The problem is that after placing a stakes in one event, after being paired, if I switch to the other event (maybe place the stakes there) and then return to the original even, the stakes I made disappear.

So to reproduce the problem login in Cymatic trader in Demo mode
Open any event and make a few stakes
After stakes are in pair switch to any other event and make a few stakes there.
Return to the original event and you will see that the stakes mad previously disappeared.

Maybe you need to switch through events a few times.

Hope this helps, and sorry for my English.
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Re: Demo mode - some bets vanish after changing market

Postby Gavin » Thu May 07, 2015 10:44 am

Hi Kreator777,

This is a known issue and so I've moved your post here to this existing section of the forum which deals with it. Please see my post for the current workaround to the issue:

http://www.cymatic.co.uk/forum/topic389.html#p2150

Kind regards,

Gavin
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Re: Demo mode - some bets vanish after changing market

Postby kreator777 » Thu May 07, 2015 2:25 pm

Hello Gavin,

Sorry, I didn't see this thread. Thank you for the workaround!
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Demo Mode Doesn't Remember Bets When Switching Markets

Postby Tommo1977 » Sun Nov 08, 2015 4:18 pm

Hi,

When using the software in Demo mode for example in a football match. I want to place bets on Match Odds, Correct Score and Over 2.5 Goals etc. The bets are matched in Match Odds, and soon as I change to another market they disappear.

Is this a bug ?
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