Subscription History is null

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Subscription History is null

Postby tony95 » Sat Oct 24, 2015 12:22 pm

Hi there,

I am getting the following error when trying to log in:-

"Subscription History is Null"

Any ideas?

Kind regards
Tony95
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"Error, subscription history is null"

Postby Cym27 » Sat Oct 24, 2015 12:23 pm

I'm getting this error when trying to log Cymatic in to Betfair. I suspect it may be Betfair's fault, but thought I'd check.

Cymatic message is: "Wait: Error getting application subscription history: The operation has timed out."

Thanks,

Steve.
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Re: "Error, subscription history is null"

Postby Cym27 » Sat Oct 24, 2015 12:29 pm

Sorry - I should learn to check Twitter first - it's Betfair.

https://twitter.com/betfairCS

Steve.
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Re: Subscription History

Postby Gavin » Mon Oct 26, 2015 4:37 pm

Hi Tony95,

That message would occur if Betfair is not responding. I recall that it was down for several hours a couple of days or so ago. See twitter.com/BetfairCS when you think it might be down, there is usually some activity there acknowledging when it is down.

Kind regards,

Gavin
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Re: Subscription History

Postby tony95 » Tue Oct 27, 2015 4:42 pm

Hi Gavin,

Thanks for that

Kind regards
Tony95
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Re: "Error, subscription history is null"

Postby Nardinello1953 » Sat Oct 31, 2015 10:46 am

also this morning cymatic don't work "error, Subscription history is null" help!!!!
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Re: "Error, subscription history is null"

Postby Gavin » Sat Oct 31, 2015 9:19 pm

Hi Nardinello1953,

Maybe Betfair was down temporarily when you experienced that error. Is it working normally for you again now? If not then please post full details of the error and the situation in which it occured. Thanks.

Kind regards,

Gavin
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Re: "Error, subscription history is null"

Postby zogark » Mon Nov 02, 2015 4:03 pm

same error in here Image

:?
Last edited by zogark on Mon Nov 02, 2015 4:06 pm, edited 1 time in total.
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Re: "Error, subscription history is null"

Postby rikimarofair » Mon Nov 02, 2015 4:04 pm

Hi Gavin.
I'm having the same problem, but i can access the betfair account!

Regards
Rui
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Re: "Error, subscription history is null"

Postby Gavin » Mon Nov 02, 2015 5:51 pm

Hi Zogark and Rui,

Have you tried the minimal login option, instead of the standard login option?

Kind regards,

Gavin
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