Blank screen - no markets appear after login

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Re: Blank screen - no markets appear after login

Postby merlotman » Thu May 12, 2016 4:42 am

Hi Gavin
Having the same login problem as other people on this topic....I don;t know if it is to do with the fact that i am in Australia or not, but i have never had problems before...I have tried both standard and minimal login but the sports selection does not appear..I am on I E 11, but that;s all i know at the moment, not being that clever with these things..
merlotman
 
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Re: Blank screen - no markets appear after login

Postby merlotman » Thu May 12, 2016 6:13 am

Hi Gavin
Before you answer my question above, I have been in touch with Betfair and apparently most of the sites are down, Betangel for one.
So hopefully it should resolve itself..
Many thanks
Stuart McQueenie
merlotman
 
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Re: Blank screen - no markets appear after login

Postby dynolayer » Thu May 12, 2016 7:52 am

Hi Gavin,

Good Morning.

There appears to be an issue with the market page loading this morning. I wonder if you could look into please.

Rgds

J
dynolayer
 
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Re: Blank screen - no markets appear after login

Postby Hoofie » Thu May 12, 2016 7:58 am

Hi,
Is anybody else experiencing the same problem this morning please?
I have logged-in/logged-out multiple times but the markets just won't load. I keep getting the message ................
"Wait:ERROR requesting navigation menu. The operation has timed out." at the bottom of the page.
(Betfair itself is working fine).
Thanks in advance for any help.
Hoofie
 
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Re: Blank screen - no markets appear after login

Postby dynolayer » Thu May 12, 2016 8:04 am

Good Morning Hoofie,

Yes, exactly the same here.
dynolayer
 
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Re: Blank screen - no markets appear after login

Postby Hoofie » Thu May 12, 2016 8:12 am

Cheers Dyno; thank you for that.
(Had cross-posted with your's earlier :) )

Good to know that the issue appears to be non-specific to me only. Hopefully,it can be fixed shortly.
Hoofie
 
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Re: Blank screen - no markets appear after login

Postby ericburgess » Thu May 12, 2016 10:59 am

i cant log in keep getting yellow message at bottom of screen about error.have tried logging out/in and rebooting desktop but nothing changes.
ericburgess
 
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Re: Blank screen - no markets appear after login

Postby cyuser » Thu May 12, 2016 11:30 am

Same for me. Error converting value(null) to system.DateTime
cyuser
 
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Re: Blank screen - no markets appear after login

Postby dynolayer » Thu May 12, 2016 12:29 pm

API Problems - 12/05/16

Betfair Customer Services
Network Icon Betfair Customer Services 12 May 16 12:45 Joined: 22 May 02 | Topic/replies: 13,351 | Blogger: Betfair Customer Services's blog
Really sorry for the on-going problems with the API this morning.

Our tech teams continue to work on resolving the issue as a high priority. We'll update you as soon as we have more info.

Apologies for any inconvenience caused.
dynolayer
 
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Re: Blank screen - no markets appear after login

Postby Walters » Thu May 12, 2016 12:33 pm

Big race day....no markets loading here in northants.
Walters
 
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