Hi Paul,
Cymatic version 6.33.0.22 has now been released to fix the video problem that arose when Betfair changed the video streaming service without prior warning. Thanks for your patience whilst this new version was programmed, which also involved waiting for a new component to be released by Microsoft.
As usual, the Cymatic software will automatically update itself next time to you open it.
The first time you try to open a video in the new Cymatic software version, it will ask for permission to download and install a new component called Microsoft Edge WebView2 Runtime. Just click yes and it will download and install automatically. This is the new component provided by Microsoft, that Cymatic uses to display videos now.
Happy trading,
Gavin