Expired Card

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Expired Card

Postby crmorris2 » Tue Jul 16, 2019 9:03 am

I have got a new card but cannot restart my payments. Could someone please reset my account please.

Thanks
crmorris2
 
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Re: Expired Card

Postby Gavin » Tue Jul 16, 2019 9:26 pm

Hi crmorris2,

Thank you for your message.

To unlock the account, it is necessary to cancel the suspended payment profile in PayPal. I have done it for you.

So now you can open the software, login with your Betfair credentials and then be automatically redirected to the Cymatic subscription payment web page, where you will be able to start making new payments again.

Kind regards,

Gavin
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Gavin
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