software issue

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software issue

Postby mactrader » Thu May 23, 2019 12:18 pm

hi all trader stopped working about half hour ago logged out and logged back in on several occasions keep getting this message in status log Error (BF_FormMain.streamingBegin) Request timeout_Timeout=00:00:30 ,any1 know how to fix this issue

regards

anthony
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Re: software issue

Postby mactrader » Thu May 23, 2019 12:25 pm

managed to get going again with the minimal log in option
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Re: software issue

Postby Gavin » Thu May 23, 2019 11:59 pm

Hi Anthony,

Thanks for letting me know that you've got it up and running again.

I'm not sure what happened there, maybe it was a temporary problem at the exchange.

Kind regards,

Gavin
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Gavin
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