Cymatic Trader Community

[Richardhoad30]

Hi All,

I am receiving the following error:

Error (BF_FormMain.streamingBegin) SSO Authentication - response is fail: STRONG_AUTH_CODE_REQUIRED

And i am not receiving the live data. Does anyone know why?

Thank you,
Richard

[Richardhoad30]

Ah... I just turned off two-step factor authentication and that has sorted the issue

[Gavin]

Hi Richard,

Yes, that is correct. Thanks for letting me know that you found it OK.

Kind regards,

Gavin

[Cymatic Support]

UPDATE (14th June 2020) about using 2-step authentication:

An issue has now been fixed in the new version 6.17.1.0 released on 13/6/2020. So now the program is fully compatible with 2-step authentication and can be used with streaming data at the same time.

Streaming is therefore now recommended for all users.

As usual, the software will automatically update itself to the new version next time you open it.