Cancelled subscription

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Cancelled subscription

Postby henit » Mon Jan 14, 2019 6:34 am

Hello,

I subscribed to the software using Paypal originally. I can't find the recurring payment to cancel the subscription. Please can you cancel it from your end…. I have also emailed.


Thanks,
Henit.
henit
 
Posts: 3
Joined: Tue Apr 03, 2018 11:28 am

Re: Cancelled subscription

Postby Gavin » Mon Jan 14, 2019 12:50 pm

Hi Henit,

Thank you for the message. I have now cancelled the recurring subscription as requested, so no more payments will be taken. Access to the software expires at the end of the most recent paid for period.

If in the future you wish to start using Cymatic again, then it is easy to do so. Simply open the software and login with your Betfair account, then you will be automatically redirected to the Cymatic subscription options web page where you will be able to choose to authorise recurring payments again.

Thank you for using Cymatic.

Kind regards,

Gavin
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Gavin
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Location: United Kingdom

Re: Cancelled subscription

Postby henit » Mon Jan 14, 2019 3:04 pm

Thanks
henit
 
Posts: 3
Joined: Tue Apr 03, 2018 11:28 am


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