Cymatic Trader Community

[Derek72]

Hi Gavin,

Since version 6.4.4.0 I've been seeing a few of these on my Windows 10 laptop. My older backup laptop running Windows Vista doesn't have the same issue and works fine.

Kind regards,

Derek

Betfair chart error.PNG

[Derek72]

I lost Betfair charts altogether on my Windows 10 laptop but after rebooting it seems to be working fine at the moment.

[Gavin]

Hi Derek,

Thanks for letting me know.

I haven't been able to reproduce the problem on my Windows 10 laptop. So if you notice any specific steps that cause the problem to occur, then please tell me so that I can try again to reproduce the problem. Thank you.

Kind regards,

Gavin

[Gavin]

I lost Betfair charts altogether on my Windows 10 laptop but after rebooting it seems to be working fine at the moment.

Thanks for that info Derek.
I wonder if it was just a temporary glitch or something at the Betfair side. Please do let me know if it occurs again, thanks.

Kind regards,

Gavin