Passwords containing symbols/signs

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Passwords containing symbols/signs

Postby Gavin » Wed Nov 15, 2017 12:29 pm

UPDATE: this issue has now been fixed in version 6.0.8.0 released on 19/11/2017.

If you use a password that contains symbols or signs, instead of just alphanumeric characters, you will find that the streaming API login does not work (nor does the Minimal Login option). It will fail with the message 'INVALID_USERNAME_OR_PASSWORD'.

So to use these features, please ensure that your Betfair password only contains alphanumeric characters, i.e. letters from the alphabet a-z, or A-Z, or numbers 0-9.

I don't have a list of which signs or symbols cause the problem, so you might find some symbols might work. To guarantee that it works, please don't use any symbols or signs.

Kind regards,

Gavin
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Re: Passwords containing symbols/signs

Postby Gavin » Sun Nov 19, 2017 3:55 am

The problem has now been fixed in the new version 6.0.8.0 which has now been released. Other fixes are also included in the new release, please see the link below for the full release notes:

Version 6.0.8.0 - release notes

The software automatically updates itself when it is opened.

Symbols can now be used in passwords with causing any errors.

Kind regards,

Gavin
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