Cymatic Trader Community

[Gavin]

or send a private message by clicking on the link next to my profile / posts,

but don't worry about sharing it with me, it is all just generic stuff, no personal details.

[brianbaru]

Hi I've just sent you a PM

Brian

[Gavin]

Yes I've got it, thank you for those details.

[Gavin]

Hi Brian,

Just checking you are all OK now. Did it work OK when you tried it on the 32-bit version of Excel?

Kind regards,

Gavin

[brianbaru]

Hi
It worked fine after I uninstalled the 64bit version of office and installed the 32bit version.
Regards
Brian

[Gavin]

Hi Brian,

Thanks, I'm glad to hear it is working now.

Kind regards,

Gavin

[brianbaru]

Hi
Just wanted to start reusing Cymatic Trader and I've come across the same issue that I had in 2017. Is there a fix for the Office 64 bit compatibility issue?

[Gavin]

Hi Brian,

Although there haven't had any users reporting this issue since then, I suspect that based on what you've found that it must still require the 32-bit version of Excel to be installed. Sorry I can't easily test it myself because I only have the 32-bit version of Excel.

Kind regards,

Gavin