Ladder error - RESOLVED

If you think you've found a mistake in the software, tell us here

Ladder error - RESOLVED

Postby Derek72 » Thu Jul 20, 2017 11:01 am

Hi Gavin,
Last night I tried to place a lay bet of £30 on the ladder (the set default stake) and somehow ended up with £120 placed, which appears to be 4 bets !
I'm sure I only clicked once. I don't know if I accidently dragged the mouse pointer across the ladder; I tried recreating the error to smaller stakes by dragging the mouse pointer around but to no avail.
Kind regards,
Derek
Derek72
 
Posts: 31
Joined: Wed Mar 02, 2016 7:53 pm

Re: Ladder error

Postby Gavin » Sat Jul 22, 2017 4:30 pm

Hi Derek,

My guess is that you may have changed the Staking Type from 'Stake' to 'Liability' in the ladder settings. If so, then with a liability of £30, if you sent a bet at a price of 5.0, the bet would be submitted with a stake of £120 (i.e. £30 liability at 5.0).

Kind regards,

Gavin
User avatar
Gavin
Site Admin
 
Posts: 3832
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

Re: Ladder error

Postby Derek72 » Sat Jul 22, 2017 8:03 pm

Hi Gavin,
Thanks for your response. It definitely wouldn't be the stake type because the horse was odds-on, which would have reduced the stake.
However, the problem hasn't occurred before or since, so unless anybody else reports the problem I would put it done to a faulty mouse or other computer glitch that caused excessive clicks.
Kind regards,
Derek
Derek72
 
Posts: 31
Joined: Wed Mar 02, 2016 7:53 pm

Re: Ladder error

Postby Gavin » Sun Jul 23, 2017 10:10 am

Hi Derek,

OK thanks for that information and I am glad to hear that it hasn't recurred.

Kind regards,

Gavin
User avatar
Gavin
Site Admin
 
Posts: 3832
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom


Return to Bugs

Who is online

Users browsing this forum: No registered users and 0 guests

cron