Cannot install / retrieve application - error

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Re: Cannot install / retrieve application - error

Postby nanapat » Thu Sep 17, 2015 9:31 pm

Would you please post me the file that contains the instructions for fully removing a previous version of the software?

Thanks.
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Re: Cannot install / retrieve application - error

Postby Gavin » Thu Sep 17, 2015 10:15 pm

nanapat wrote:Would you please post me the file that contains the instructions for fully removing a previous version of the software?

Thanks.

Firstly uninstall the software if it appears in the list in Windows Control panel.

If you had a failed installation, then you can also follow the instructions in the following post and the document attached to it:

http://www.cymatic.co.uk/forum/topic143.html#p591

That will remove the software from your computer, including any failed installation.

Kind regards,

Gavin
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Re: Cannot install / retrieve application - error

Postby neltecsoft » Fri Nov 04, 2016 8:31 pm

HI having read first in the forum what to do about will not install and even dl the pdf and regedit and removed all traces and totally disabled all anti virus it still will not work I have pasted the error details below please help I HAVE ONLY HALF A HEAD OF HAIR LEFT from tearing my hair out an I thought I was pc win 10 savvey?? Please help...

PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : file:///C:/Users/NEIL/Downloads/CyTraderBF.application
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://www.cymatic.co.uk/AdvancedCymati ... e.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : CyTraderBF.application, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86
Application Identity : CyTraderBF.exe, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NEIL\Downloads\CyTraderBF.application resulted in exception. Following failure messages were detected:
+ The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [04/11/2016 20:23:07] : Activation of C:\Users\NEIL\Downloads\CyTraderBF.application has started.
* [04/11/2016 20:23:07] : Processing of deployment manifest has successfully completed.
* [04/11/2016 20:23:07] : Installation of the application has started.
* [04/11/2016 20:23:07] : Processing of application manifest has successfully completed.
* [04/11/2016 20:23:26] : Found compatible runtime version 4.0.30319.
* [04/11/2016 20:23:26] : Request of trust and detection of platform is complete.
* [04/11/2016 20:23:29] : Downloading of subscription dependencies is complete.
* [04/11/2016 20:23:29] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [04/11/2016 20:23:29] System.Runtime.InteropServices.COMException
- The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IEnumSTORE_ASSEMBLY.Next(UInt32 celt, STORE_ASSEMBLY[] rgelt)
at System.Deployment.Internal.Isolation.StoreAssemblyEnumeration.MoveNext()
at System.Deployment.Application.ComponentStore.CollectCrossGroupApplications(Uri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
neltecsoft
 
Posts: 4
Joined: Fri Nov 04, 2016 6:24 pm

Re: Cannot install / retrieve application - error

Postby Gavin » Sat Nov 05, 2016 10:15 pm

Hi neltecsoft,

The essence of the error message is this bit:
The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

This sounds like a problem with the .NET Framework on your computer.

I therefore think it ought to be resolved by using the Microsoft .NET Framework Repair Tool.

If the repair tool doesn't solve it, then please try uninstalling the Microsoft .NET Framework Version 4.0 from your computer and re-installing it from here Microsoft .NET Framework Version 4.0.

Kind regards,

Gavin
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Re: Cannot install / retrieve application - error

Postby neltecsoft » Mon Nov 07, 2016 3:18 pm

Hi Gavin thanks for your reply and suggestion I have now done to the letter but alas still no joy as follows the latest details as to why again?? An idea would you be able to maybe connect with team viwer and help atall?

PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : file:///C:/Users/NEIL/Downloads/CyTraderBF%20(1).application
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://www.cymatic.co.uk/AdvancedCymati ... e.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : CyTraderBF.application, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86
Application Identity : CyTraderBF.exe, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NEIL\Downloads\CyTraderBF (1).application resulted in exception. Following failure messages were detected:
+ The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [07/11/2016 14:48:57] : Activation of C:\Users\NEIL\Downloads\CyTraderBF (1).application has started.
* [07/11/2016 14:48:57] : Processing of deployment manifest has successfully completed.
* [07/11/2016 14:48:57] : Installation of the application has started.
* [07/11/2016 14:48:57] : Processing of application manifest has successfully completed.
* [07/11/2016 14:48:59] : Found compatible runtime version 4.0.30319.
* [07/11/2016 14:48:59] : Request of trust and detection of platform is complete.
* [07/11/2016 14:49:02] : Downloading of subscription dependencies is complete.
* [07/11/2016 14:49:02] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [07/11/2016 14:49:02] System.Runtime.InteropServices.COMException
- The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IEnumSTORE_ASSEMBLY.Next(UInt32 celt, STORE_ASSEMBLY[] rgelt)
at System.Deployment.Internal.Isolation.StoreAssemblyEnumeration.MoveNext()
at System.Deployment.Application.ComponentStore.CollectCrossGroupApplications(Uri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Thanks Regards Neil.
neltecsoft
 
Posts: 4
Joined: Fri Nov 04, 2016 6:24 pm

Re: Cannot install / retrieve application - error

Postby neltecsoft » Mon Nov 07, 2016 3:38 pm

AND YET AGAIN I HAD ANOTHER GO JUST MAKE SURE AND ALSO THE DETAILS WHY NOT AS FOLLOWS...
PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : file:///C:/Users/NEIL/Downloads/CyTraderBF.application
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://www.cymatic.co.uk/AdvancedCymati ... e.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : CyTraderBF.application, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86
Application Identity : CyTraderBF.exe, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NEIL\Downloads\CyTraderBF.application resulted in exception. Following failure messages were detected:
+ The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [07/11/2016 15:36:23] : Activation of C:\Users\NEIL\Downloads\CyTraderBF.application has started.
* [07/11/2016 15:36:24] : Processing of deployment manifest has successfully completed.
* [07/11/2016 15:36:24] : Installation of the application has started.
* [07/11/2016 15:36:24] : Processing of application manifest has successfully completed.
* [07/11/2016 15:36:27] : Found compatible runtime version 4.0.30319.
* [07/11/2016 15:36:27] : Request of trust and detection of platform is complete.
* [07/11/2016 15:36:29] : Downloading of subscription dependencies is complete.
* [07/11/2016 15:36:29] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [07/11/2016 15:36:29] System.Runtime.InteropServices.COMException
- The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IEnumSTORE_ASSEMBLY.Next(UInt32 celt, STORE_ASSEMBLY[] rgelt)
at System.Deployment.Internal.Isolation.StoreAssemblyEnumeration.MoveNext()
at System.Deployment.Application.ComponentStore.CollectCrossGroupApplications(Uri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
neltecsoft
 
Posts: 4
Joined: Fri Nov 04, 2016 6:24 pm

Re: Cannot install / retrieve application - error

Postby Gavin » Tue Nov 08, 2016 2:29 pm

Hi Neltecsoft,

OK please do this instead:

1. Uninstall Cymatic (using Windows Control Panel - Programs - Uninstall a Program).

2. Please open File Explorer in Windows and browse to the following directory:

%userprofile%\AppData\Local\Apps\2.0
To browse to it, you can copy the above text to the File explorer address bar.

This will send you to a location similar to this:
C:\Users\Gavin\AppData\Local\Apps\2.0
(but with your Windows username instead of Gavin).

3. Delete the contents of the 2.0 sub directory, leaving just the 2.0 directory itself with nothing in it.

4. Reinstall Cymatic.

Kind regards,

Gavin
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Gavin
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Posts: 3835
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Location: United Kingdom

Re: Cannot install / retrieve application - error

Postby neltecsoft » Tue Nov 08, 2016 4:03 pm

Hi Gavin again thanks for all your help and again followed your instructions alas still no joy...

PLATFORM VERSION INFO
Windows : 10.0.14393.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1586.0 built by: NETFXREL2
clr.dll : 4.6.1586.0 built by: NETFXREL2
dfdll.dll : 4.6.1586.0 built by: NETFXREL2
dfshim.dll : 10.0.14393.0 (rs1_release.160715-1616)

SOURCES
Deployment url : file:///C:/Users/NEIL/Downloads/CyTraderBF.application
Deployment Provider url : http://www.cymatic.co.uk/AdvancedCymati ... pplication
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET
Application url : http://www.cymatic.co.uk/AdvancedCymati ... e.manifest
Server : Microsoft-IIS/7.5
X-Powered-By : ASP.NET

IDENTITIES
Deployment Identity : CyTraderBF.application, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86
Application Identity : CyTraderBF.exe, Version=1.0.0.221, Culture=neutral, PublicKeyToken=e95a99aca2c10e1b, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NEIL\Downloads\CyTraderBF.application resulted in exception. Following failure messages were detected:
+ The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [08/11/2016 15:59:06] : Activation of C:\Users\NEIL\Downloads\CyTraderBF.application has started.
* [08/11/2016 15:59:07] : Processing of deployment manifest has successfully completed.
* [08/11/2016 15:59:07] : Installation of the application has started.
* [08/11/2016 15:59:07] : Processing of application manifest has successfully completed.
* [08/11/2016 15:59:09] : Found compatible runtime version 4.0.30319.
* [08/11/2016 15:59:09] : Request of trust and detection of platform is complete.
* [08/11/2016 15:59:12] : Downloading of subscription dependencies is complete.
* [08/11/2016 15:59:12] : Commit of the downloaded application has started.

ERROR DETAILS
Following errors were detected during this operation.
* [08/11/2016 15:59:12] System.Runtime.InteropServices.COMException
- The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IEnumSTORE_ASSEMBLY.Next(UInt32 celt, STORE_ASSEMBLY[] rgelt)
at System.Deployment.Internal.Isolation.StoreAssemblyEnumeration.MoveNext()
at System.Deployment.Application.ComponentStore.CollectCrossGroupApplications(Uri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName)
at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

thanks anyway regards Neil.
neltecsoft
 
Posts: 4
Joined: Fri Nov 04, 2016 6:24 pm

Re: Cannot install / retrieve application - error

Postby Gavin » Wed Nov 09, 2016 9:44 pm

Hi Neil,

Thanks for your patience.

I am surprised that deleting the sub-directories mentioned didn't solve the problem as that seems to be the accepted solution that I found by googling this error. Are you absolutely sure that you deleted the entire contents of the subdirectory that I mentioned?

What version of Windows are you using?

Kind regards,

Gavin
User avatar
Gavin
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Posts: 3835
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

Re: Cannot install / retrieve application - error

Postby busby » Tue Jan 03, 2017 11:17 am

gavin

i cannot open the application on my main computer


busby
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Posts: 3
Joined: Tue Aug 09, 2016 8:01 pm

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