Cannot install / retrieve application - error

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Re: Cannot install / retrieve application - error

Postby Gavin » Mon Mar 16, 2015 9:42 am

topcatgbr wrote:Hi
Attempted download for my Mac.

It flags an error saying that there is a problem reading the contents of the file "set up exe". The archive file is incomplete.

Can you assist.

Best

Kevin

Hi Kevin,

The information about how to use the software with a Mac is in the FAQ:

http://www.cymatic.co.uk/FAQ.aspx#mac

Kind regards,

Gavin
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Re: Cannot install / retrieve application - error

Postby faat21 » Fri Apr 10, 2015 12:25 pm

ПОДСКАЖИТЕ ПОЖАЛУЙСТА, А КАК БЫТЬ ЕСЛИ MICROSOFT.NET НЕ УСТАНАВЛИВАЕТСЯ ПО ПРИЧИНЕ HRESULT 0cx8000222? ЗАРАНЕЕ СПАСИБО!
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Re: Cannot install / retrieve application - error

Postby Gavin » Fri Apr 10, 2015 10:50 pm

faat21 wrote:ПОДСКАЖИТЕ ПОЖАЛУЙСТА, А КАК БЫТЬ ЕСЛИ MICROSOFT.NET НЕ УСТАНАВЛИВАЕТСЯ ПО ПРИЧИНЕ HRESULT 0cx8000222? ЗАРАНЕЕ СПАСИБО!


The are lots of solutions if you google "HRESULT 0cx8000222"

For example:

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/fresh-windows-7-installation-windows-update-error/16a05548-6f6c-4d86-b5cb-f8abae5afe58

So basically, Microsoft .NET 4 failed to install because some files were corrupted during the installation.

You can also download and install .NET Framework before installing Cymatic, but Cymatic will attempt to install it for you if it is not already there. To install .NET Framework directly, just google ".net framework 4 download" and you will find the relevant Microsoft download site.

Kind regards,

Gavin
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Re: Cannot install / retrieve application - error

Postby faat21 » Sat Apr 11, 2015 5:54 am

спасибо за ответ! проблема решилась, дело было в обнавлении!
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Re: Cannot install / retrieve application - error

Postby Gavin » Sat Apr 11, 2015 9:48 pm

Ok :)
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Re: Cannot install / retrieve application - error

Postby newbietrader » Tue May 19, 2015 9:32 am

Hello Gavin,

I am trying to download the application, however, getting the "Application Download did not succeed error" everytime.

I read the "How to fix a failed installation of Advanced Cymatic Trader Software.pdf" and here are the observations from my system:

1. There are no "cytr" folders/records anywhere in the Registry under any folder of HKey_Current_User\Software\Classes\Software\Microsoft\Windows\CurrentVersion\D
eployment\SideBySide\2.0
So, nothing to delete or clear up.

2. I already seem to be having MS .NET 4.0 framework.

Please see the Attachment for the Error log I keep getting everytime, I directly try to run: http://www.cymatic.co.uk/AdvancedCymati ... pplication

Please see the Error log as attachment, with file extension changed to .doc
CADLC2VS.doc


Please advise what should I do? Is it possible for you to please provide me a link to the offline installer as this doesn't seem to be working.

Thanks & Regards
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Re: Cannot install / retrieve application - error

Postby boris » Tue May 19, 2015 11:06 am

Hi Newbie

I'm no expert but when I first downloaded cymatic I had two issues
1) ms.NET framework was not up to date (latest version is 4.5.2)
2) My anti virus was stopping CT from installing

Not sure whether these may be causing your issues

Boris
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Re: Cannot install / retrieve application - error

Postby newbietrader » Thu May 21, 2015 9:07 am

boris wrote:Hi Newbie

I'm no expert but when I first downloaded cymatic I had two issues
1) ms.NET framework was not up to date (latest version is 4.5.2)
2) My anti virus was stopping CT from installing

Not sure whether these may be causing your issues

Boris


Thanks Boris, will check on these points.

Cheers!
Newbie.
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Re: Cannot install / retrieve application - error

Postby Arij » Sun May 24, 2015 12:42 pm

Добрый день! Подскажите пожалуйста как исправить - Не удается отобразить эту страницу


Включите протоколы TLS 1.0, TLS 1.1 и TLS 1.2 в разделе "Дополнительные параметры" и снова попробуйте подключиться к веб-странице https://identitysso.betfair.com . Если не удается устранить ошибку, обратитесь к администратору веб-сайта.
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Re: Cannot install / retrieve application - error

Postby Gavin » Mon May 25, 2015 8:48 pm

Arij wrote:Добрый день! Подскажите пожалуйста как исправить - Не удается отобразить эту страницу


Включите протоколы TLS 1.0, TLS 1.1 и TLS 1.2 в разделе "Дополнительные параметры" и снова попробуйте подключиться к веб-странице https://identitysso.betfair.com . Если не удается устранить ошибку, обратитесь к администратору веб-сайта.

При использовании Windows XP, то вы должны установить Service Pack 3.

If using Windows XP then you must install Service Pack 3.
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