Card expires

For software support - get help from Cymatic and the community

Re: Card expires

Postby Gavin » Tue Aug 11, 2020 8:46 am

Cheers and thanks for understanding.
I look forward to seeing you back at the cliff face soon and to enjoying your good humour and hopefully some more pics of The Wolf ;)
User avatar
Gavin
Site Admin
 
Posts: 3835
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

Re: Card expires

Postby grumpy2005 » Thu Oct 29, 2020 6:21 pm

Gavin (?)
My card which was attached to my Paypal account has been cancelled by my bank to protect my account. Unfortunately, that card number was used to carry out a small fraud. I have had the card replaced and have just updated the details on my Paypal account. Do I need to do anything else? Regards, grumpy2005
grumpy2005
 
Posts: 2
Joined: Thu Aug 27, 2015 9:18 pm

Re: Card expires

Postby Amy99 » Thu Oct 29, 2020 8:06 pm

it's actually better to have a special service doing it automatically, too many people have the same problem:(
Amy99
 
Posts: 2
Joined: Thu Oct 29, 2020 8:03 pm

Re: Card expires

Postby Gavin » Fri Oct 30, 2020 1:58 pm

grumpy2005 wrote:Gavin (?)
My card which was attached to my Paypal account has been cancelled by my bank to protect my account. Unfortunately, that card number was used to carry out a small fraud. I have had the card replaced and have just updated the details on my Paypal account. Do I need to do anything else? Regards, grumpy2005


Hi grumpy2005,

Thanks for your query. No you don't need to do anything else, the system automatically retried your payment today and it was successful.

Kind regards,

Gavin
User avatar
Gavin
Site Admin
 
Posts: 3835
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

please take 1 month payment

Postby tonymcalvert » Tue Jan 05, 2021 12:37 pm

please take 1 month payment viapaypal
tonymcalvert
 
Posts: 6
Joined: Mon Nov 07, 2016 8:41 am

Re: please take 1 month payment

Postby Gavin » Tue Jan 05, 2021 6:29 pm

tonymcalvert wrote:please take 1 month payment viapaypal

Hi Tony,
Thanks for your message. It should work now, if you open the software it will take you to the payment area. I have emailed you too.
Kind regards,
Gavin
User avatar
Gavin
Site Admin
 
Posts: 3835
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

Re: Card expires

Postby Blotman » Sat Apr 17, 2021 3:19 pm

I'm BACK Gavin! :D My studies took much longer than expected :x :lol: but I'm now distraction free and ready to roll 8-)
Blotman
 
Posts: 59
Joined: Fri Nov 11, 2016 11:24 pm

Re: Card expires

Postby Gavin » Tue Apr 20, 2021 10:26 pm

Blotman wrote:I'm BACK Gavin! :D My studies took much longer than expected :x :lol: but I'm now distraction free and ready to roll 8-)


Hi Blotman,

Good to have you back on board!

By the way, in case you hadn't noticed... the BSP prices were implemented in Cymatic a while ago, which I know was something you were interested in.

Happy trading,

Gavin :)
User avatar
Gavin
Site Admin
 
Posts: 3835
Joined: Wed Jan 23, 2013 9:11 pm
Location: United Kingdom

Re: Card expires

Postby Blotman » Tue Apr 20, 2021 10:57 pm

Yes Guv, the moment I logged in I had a little look around for any changes..and almost immediately noticed the little SP checkbox :) Absolutely superb addition 8-)
Blotman
 
Posts: 59
Joined: Fri Nov 11, 2016 11:24 pm

Re: Card expires

Postby bilko » Thu Oct 14, 2021 3:16 pm

Hi Gavin,
Payment failed - new credit card.
Can you enable me to update please?
Martin
bilko
 
Posts: 6
Joined: Mon Nov 23, 2015 1:44 pm

PreviousNext

Return to General Help / Support

Who is online

Users browsing this forum: No registered users and 0 guests

cron